889bet Privacy Policy — How We Handle Your Data

1 About This Privacy Policy

889bet ("we", "us", "the Platform") is committed to protecting the personal information of all players who use our services. This Privacy Policy explains how we collect personal data, what we do with it, who we share it with, how long we keep it, and what options you have regarding your own information.

By registering an account on 889bet, depositing funds or using any feature of the platform, you confirm that you have read and understood this Privacy Policy. If you do not agree with how we handle personal data as described here, you should not use the platform.

This policy is written in plain language so it is easy to understand. Where legal or technical language is unavoidable, we have added explanations. If anything in this policy is unclear, contact our support team at [email protected].

2 Information We Collect

We collect personal data in three main ways: information you provide directly when registering or using the platform, information generated automatically when you use the service, and information from payment processors when you make a deposit or withdrawal.

Information you provide directly:

• Full name and date of birth (required for account registration and age verification)
• Pakistani mobile phone number (used as your primary account identifier)
• Email address (optional, used for account communications where provided)
• Identity verification documents such as a CNIC when required for account verification
• Payment account details including JazzCash or Easypaisa account numbers or bank account information for processing transactions

Information generated automatically:

• Device information — device type, operating system version, browser type
• IP address and approximate location based on your internet connection
• Session data — login times, pages visited, features used, betting and gaming activity
• Technical identifiers — device identifiers and session tokens used for security

3 How We Use Your Data

The personal data collected by 889bet is used for the following purposes only:

• Creating and managing your player account on the platform
• Verifying your identity and confirming you meet the minimum age requirement of 18 years
• Processing deposits and withdrawals in PKR via your chosen payment method
• Settling sports bets and crediting casino and slot game winnings to your balance
• Providing customer support and responding to queries or disputes
• Detecting and preventing fraud, suspicious activity, prohibited conduct and multi-accounting
• Complying with anti-money laundering obligations where applicable
• Sending account-related communications such as transaction confirmations and security alerts
• Improving the platform — analysing usage patterns to fix issues and develop features

We do not use your personal data to build advertising profiles, and we do not send marketing communications from third-party advertisers using your contact details.

4 Payment Information

All financial transactions on 889bet are processed in Pakistani Rupees (PKR). When you make a deposit via JazzCash, Easypaisa, Raast, bank transfer or card, your payment details are handled as follows:

• Payment instructions are transmitted using encrypted connections.
• Full payment credentials (such as complete mobile wallet PINs or full bank account numbers) are not stored by 889bet beyond what is technically required to process and verify the transaction.
• Payment records — including transaction amounts, dates, reference numbers and the payment method used — are retained as part of your account transaction history for a minimum period as required by financial record-keeping obligations.
• Payment data is not shared with advertisers or used for any purpose beyond processing your deposit or withdrawal.

5 Cookies and Tracking Technologies

The 889bet website and app use cookies and similar tracking technologies for the following purposes:

889bet does not use advertising cookies or allow third-party advertisers to place tracking cookies on the platform. You can manage cookie preferences through your browser settings. Disabling session or security cookies will prevent the platform from functioning correctly.

6 Sharing Your Personal Data

889bet does not sell, rent or trade personal data. We share personal data only in the following limited circumstances:

• Payment processors — your payment details are shared with the relevant payment service (JazzCash, Easypaisa, Raast or your bank) only to the extent required to complete your transaction.
• Game providers — when you play a casino or slot game, the game provider receives your session data and bet amounts to operate the game and settle results. Game providers do not receive your identity documents or payment details.
• Fraud prevention and security services — anonymised or aggregated data may be shared with third-party fraud detection services to identify suspicious activity.
• Legal obligations — we may be required to disclose personal data in response to a lawful request from a court or other competent authority. In such cases, we will disclose only what is legally required.
• Business transfers — in the event of a merger, acquisition or sale of assets, player data may be transferred to the acquiring entity, which would be bound by obligations equivalent to this Privacy Policy.

7 Data Retention

889bet retains personal data for as long as is necessary to fulfil the purposes described in this policy. The specific retention periods are as follows:

• Account registration data — retained for the duration of your account and for a minimum period after account closure as required by financial and anti-money laundering obligations.
• Transaction records — retained for a minimum of five years from the date of each transaction in line with standard financial record-keeping requirements.
• Identity verification documents — retained while your account is active and for a period after closure as required by applicable regulations.
• Session and usage data — retained for up to 24 months for platform security and fraud detection purposes, then anonymised or deleted.
• Support communications — retained for 24 months from the date of the last communication.

When data is no longer needed and the retention period has passed, it is securely deleted or anonymised so it can no longer be linked to you as an individual.

8 Security Measures

889bet implements the following technical and organisational measures to protect your personal data:

• SSL/TLS encryption for all data in transit between your device and our servers
• Encrypted storage of sensitive account data at rest
• Access controls that limit which internal team members can access personal data, based on job function
• Regular security reviews and monitoring of platform infrastructure for vulnerabilities
• Two-factor authentication available for all player accounts
• Automated systems that flag unusual login patterns or suspicious account activity

While we take security seriously and implement industry-standard measures, no platform can guarantee that a security breach will never occur. In the event of a breach affecting your personal data, we will notify affected users as quickly as practicable and take immediate steps to contain and remediate the issue.

9 Your Rights Over Your Data

As a 889bet player, you have the following rights over your personal data. To exercise any of these rights, contact us at [email protected] with your registered account details and a clear description of your request.

10 Children's Privacy

889bet is strictly an adult platform. The minimum age to register and use the platform is 18 years. We do not knowingly collect personal data from anyone under 18. If we identify or are notified that an account belongs to a person under the minimum age, that account will be immediately closed, the balance will be forfeited, and any personal data collected will be deleted.

If you are a parent or guardian and have reason to believe your child has registered on 889bet, contact us immediately at [email protected] with the relevant account details and we will investigate and close the account promptly.

11 Changes to This Privacy Policy

889bet may update this Privacy Policy from time to time to reflect changes in our data practices, platform features or applicable requirements. When we make changes, the updated policy will be published on this page with a revised "last updated" date at the top.

For material changes — those that significantly affect how your data is used or your rights over it — we will also notify registered players through a platform notification or by the email address on their account if provided. Your continued use of 889bet after any update constitutes your acceptance of the revised policy.

We recommend checking this page periodically to stay informed of how 889bet handles your personal data.

12 Contact Us About Privacy

For any questions, concerns or requests relating to your personal data and this Privacy Policy, contact the 889bet support team:

To manage your account settings, deposit limits, session reminders or self-exclusion, visit the Responsible Gaming page or access your account settings directly after logging in.